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Social Engineering Penetration Testing for Financial Institutions
Our social engineering testing emulates real-life scenarios to evaluate the susceptibility of employees to manipulation tactics, enhancing awareness and training.
Social Engineering Penetration Testing for Financial Institutions
Our social engineering testing emulates real-life scenarios to evaluate the susceptibility of employees to manipulation tactics, enhancing awareness and training.
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Social Engineering TestingExpose Vulnerabilities and Strengthen Your Team's Security Posture
Social engineering is the technique of manipulating people into performing actions or divulging confidential information. As these schemes become increasingly sophisticated, financial institutions face growing risks from these types of attacks. NETBankAudit's social engineering testing services are designed to evaluate the practical effectiveness of your employees' security awareness. Our assessments emulate real-life scenarios that attackers might use to gain unauthorized access to your institution's internal network, providing valuable insights into potential vulnerabilities in your human firewall.
Identify Human Vulnerabilities with Social Engineering Tests
Sophisticated Email Phishing Campaigns
Our email phishing tests are designed to assess your employees' ability to recognize and respond appropriately to suspicious emails. We create customized phishing campaigns that mimic real-world tactics used by cybercriminals, providing a comprehensive evaluation of your organization's resilience to email-based attacks.
Protect against email phishing with:
- Customized phishing email templates tailored to your institution
- Campaigns targeting all employee email addresses
- Collection and analysis of click-through rates and information submission
- Detailed reporting on employee susceptibility to phishing attacks
Optional advanced phishing scenarios, including:
- Spear phishing targeting specific departments or roles
- Cybersecurity-themed phishing to test security awareness
- Multi-stage phishing campaigns to simulate complex attacks
- Recommendations for improving email security awareness training
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Comprehensive Pretext Calling Assessments
Our pretext calling tests evaluate how well your employees adhere to security protocols during phone interactions. Our experienced testers use various pretexts to attempt to gain sensitive information or access, providing insights into the effectiveness of your phone-based security procedures.
Protect against pretext calling with:
- Targeted calls to a selected group of employees
- Simulation of various scenarios, such as IT support or executive impersonation
- Attempts to obtain sensitive information or access to systems
- Evaluation of employee adherence to security protocols during calls
Understand your vulnerability with:
- Detailed reporting on employee responses and potential vulnerabilities
- Analysis of common weaknesses in phone-based security procedures
- Recommendations for improving telephone security awareness
- Optional recording and transcription of calls for training purposes (where legally permissible)
Unannounced Onsite Visit Assessments
The face-to-face social engineering testing will consist of unannounced visits to selected branches to determine how well employees follow organizational protocol when asked to provide access to secure areas of the branch. Our engineer, acting as a social engineer, will arrive at the designated location without prior warning, introduce himself as a NETBankAudit consultant working with the IT Administrator, and request access to the server room. The subsequent responses from the target employees will be recorded in the final report with recommendations to improve.
Our on-site services include:
- Unannounced visits to selected branches or locations
- Attempts to gain physical access to secure areas
- Assessment of employee adherence to visitor management protocols
- Evaluation of physical security measures and their effectiveness
- Testing of various scenarios, such as tailgating or impersonation
- Assessment of employee response to suspicious behavior
- Detailed reporting on vulnerabilities in physical security procedures
- Recommendations for improving onsite security awareness and protocols
Holistic Social Engineering Vulnerability Analysis
Our comprehensive social engineering assessment combines multiple testing methods to provide a thorough evaluation of your institution's overall resilience to social engineering attacks. This multi-faceted approach offers a complete picture of your human-centric security posture.
Our services include:
- Integration of email phishing, pretext calling, and onsite visit tests
- Correlation of results across different testing methods
- Identification of cross-channel vulnerabilities and trends
- Comprehensive analysis of overall employee security awareness
- Customized testing scenarios based on your institution's specific concerns
- Detailed reporting on vulnerabilities across all tested channels
- Prioritized recommendations for improving security awareness training
- Executive summary for board and management reporting
Value-Add ConsultingLeveraging Decades of Industry Experience
Our Value-Add approach to auditing and compliance provides tailored, actionable advice drawn from our experts' practical industry experiences.
- Senior-level auditing team each bringing 10+ years of industry and regulatory experience.
- Our team has broad expertise with certifications from CISA, CISSP, CISM, CRISC and more.
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"NETBankAudit is more than just an audit firm. They take the time to truly understand your organization. By working as a partner they made recommendations that best fit our bank while helping us realize resources that were already at our disposal. The employees we work with are extremely knowledgeable and always available to assist"
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"We were very satisfied with the model validation of our Verafin System. The NETBankAudit team was great to work with, very professional and kept us in the loop throughout the engagement. We will definitely consider working with them again for the annual validation"
"NETBankAudit provides us with top notch Information Security Professionals to allow us to continually improve our organizations security posture. Springs Valley is able to utilize them to stay abreast of the changing regulatory and cybersecurity landscape. It is great to have a reliable resource like them as a valued partner."
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"We appreciate working with professionals respected in the financial services community for their individual expertise and their attention to detail in the audit programs. Always accessible when we need their assistance. "
"We have been doing business with NETBankAudit since 2018 and their team of professionals have been amazing to work with. They are experienced, objective, and responsive in performing our audit. Plus, they have been readily available to assist us with any issues during regulatory exams."
"The auditors have been very helpful and patient in giving us guidance with starting, developing, and improving our cybersecurity program. We have an active relationship with NETBankAudit and they are not just an audit firm. NETBankAudit wants us to succeed and not only meet regulatory requirements but understand them as well."
"First Citizens National Bank selected NETBankAudit to provide audit services for Information Technology Systems in early 2005. Since that time, we have added cybersecurity, digital banking, and network penetration testing. NETBankAudit is not only our auditor, but our partner in developing new digital strategies, policies and procedures. When we are implementing anything digital, NETBankAudit is a resource we use to ensure we have covered all aspects of risk management"
"We were very satisfied with our first NETBankAudit experience and impressed with the thorough report. Working with our assigned auditor was a pleasure - he possesses great field experience and regulatory experience that was very helpful to us."
"NETBankAudit's auditor was very knowledgeable and explained clearly what was needed from our side to help complete the audit as well as providing clear recommendations on where we could improve our controls. The audit was done very professionally. Everyone here at SECU that interacted with NetBankAudit here at SECU had the feeling of a partner."
"NETBankAudit serves as our internal auditing team. Their attention to detail and mastery of regulations are invaluable tools to our organization. During the audit, when they have a recommendation or finding, they partner with us and aide us in an internal audit liaison capacity. It is not a typical auditor firm’s approach, who just present their report and findings with limited direction or follow-up. NETBankAudit’s approach also helps us prepare for regulatory reviews with regular “heads-up” guidance and coaching. The examiners value NETBankAudit’s quality and depth of coverage and leverage the detailed audit work papers to facilitate the examination process. "
"Being a community bank in a heavily regulated industry, we are constantly challenged to keep pace with expectations for protecting our informational and operational technology against existing and emerging threats. NETBankAudit provided the cost-conscious bank-specific auditing solution we were looking for. Their team of experienced professionals has been more than helpful in fine-tuning our policies and procedures, and the audits were thorough, informative, and meaningful. By making themselves available for consultation or assistance between audit cycles, it is more of a “we” engagement and not an “us vs. them” engagement that really distinguishes NETBankAudit from others we have used in the past."
"We are very satisfied with NETBankAudit’s IT Audit services. The people we worked with are very personable, knowledgeable, and professional."
"We've partnered with NETBankAudit for over 10 years. We know we'll always receive a thorough review, but the service is always above and beyond our expectations. NETBankAudit keeps us apprised of recent regulatory changes, potential exam issues, and other areas for focus. Engaging NETBankAudit is creating a partnership for the future."
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Mitigate Risks with Comprehensive Audits & Assessments
FAQs
Our goal is to equip institutions with the knowledge needed to make informed decisions, strengthening your compliance, security, and operational efficiency.
Transaction monitoring systems are sometimes inadequately calibrated, resulting in too many false positives. This may impair the detection of potentially suspicious activity. Also, if a system is generating too few alerts, unusual activity may be undetected. A regularly scheduled review by an independent party and thorough analysis of filters and settings can ensure the transaction monitoring system is effective and performing as designed.
Change management in cloud environments offers unique challenges over on-premises technology environments due to the underlying cloud platform changes. Organizations need to have a solid understanding of what aspects of the cloud environments are being used and a current inventory should be maintained. Monitoring notifications and alerts on changes from the cloud provider should be performed and assessed if the changes will impact the organization's services. When impactful changes are identified technical staff should communicate these to the end users and perform training as needed. Traditional change management procedures should also be performed such as documenting user access changes, obtaining authorization for adding new services, and routine review of services and removing inactive assets.
NETBankAudit is a specializes in cybersecurity and regulatory compliance. We offer audits, testing, and consulting services. We perform over 250 IT/Operations and Regulatory Compliance Audits per year. We perform over 700 external and internal network vulnerability assessments with penetration testing per year. Our consulting primarily consists of risk assessment facilitation, model validations, program development, and Project Management/SDLC oversight.
NETBankAudit was formed in 2000 by a team of IT bank executives and regulatory specialists. Convinced that advancements in information technology would significantly affect the future of banking, particularly in the movement of money and data through electronic channels, the team resolved to help bankers adjust to this changing environment. Since then, we have expanded to service over 800 institutions across 38 states.
Yes, NETBankAudit has been a virtual company since inception. We provided our first fully remote IT General Controls Audit in 2017 and validated our processes through the COVID Pandemic. Our remote audits are approved by all regulatory authorities.
NETBankAudit provides a value-add approach to our audit process to serve as a true audit partner. Every auditor on our team has senior/executive level banking, operational, and/or regulatory experience in addition to certified auditing expertise. This provides our auditors with an informed perspective to prioritize recommendations to increase effectiveness, efficiency, and compliance.
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