Melissa Morrell, CBCA

Executive Vice President/COO

Alexandria, VA

Mrs. Morrell is the Executive Vice President/COO for NETBankAudit and has over 10 years of experience in the information technology industry. As Executive Vice President/COO, Ms. Morrell manages human resource, engagement scheduling, payroll, accounts payable and receivable, and coordinates with the CFO office in vendor management and cash flow management and planning. She also manages our professional services automation system through NetSuite OpenAir. Ms. Morrell was instrumental in developing our current Employee Handbook and other administrative policies and procedures. Ms. Morrell graduated from George Mason University with a BS degree in Decision Sciences and Management Information Systems. She also holds a MS degree from Marymount University in Education.

NETBankAudit has been a very reliable and knowledgeable firm for our outsourced IT audit services. Their understanding of not only the IT audit environment but also regulatory and examiner expectations has greatly benefitted our organization. We recently had an urgent need for a specialized review and NBA was quick to respond and provided great service. I would highly recommend them to financial institutions looking to outsource or currently looking for an alternative provider.

James R. Edmondson, CCBIA VP – Internal Audit
First Bank & Trust Company, Abingdon, VA
$2.2 Billion in assets, 28 branches, FRB

NETBankAudit serves as our internal auditing team. Their attention to detail and mastery of regulations are invaluable tools to our organization. During the audit, when they have a recommendation or finding, they partner with us and aide us in an internal audit liaison capacity. It is not a typical auditor firm’s approach, who just present their report and findings with limited direction or follow-up. NETBankAudit’s approach also helps us prepare for regulatory reviews with regular “heads-up” guidance and coaching. The examiners value NETBankAudit’s quality and depth of coverage and leverage the detailed audit work papers to facilitate the examination process.

Dave Kittleson, Director of IT
Arundel Federal Savings Bank, Glen Burnie, MD
$444 million, 7 branches, OCC Regulated

We appreciate working with professionals respected in the financial services community for their individual expertise and their attention to detail in the audit programs. Always accessible when we need their assistance.

Teresa Welty, SVP Internal Audit Manager and Risk Officer
Capital Bank, N.A., Rockville, MD
$1.8 billion, 6 offices, OCC Regulated

During our three engagements, our auditor did a wonderful job. He was great to work with.

Betsy Jones, Sr. Compliance Officer / Sr. Vice President
Farmers & Merchants Bank, Granite Quarry, NC
$848M in assets, FDIC Regulated

Being a community bank in a heavily regulated industry, we are constantly challenged to keep pace with expectations for protecting our informational and operational technology against existing and emerging threats. NetBankAudit provided the cost-conscious bank-specific auditing solution we were looking for. Their team of experienced professionals has been more than helpful in fine-tuning our policies and procedures, and the audits were thorough, informative, and meaningful. By making themselves available for consultation or assistance between audit cycles, it is more of a “we” engagement and not an “us vs. them” engagement that really distinguishes NetBankAudit from others we have used in the past.

Charlie Robbins, Senior Vice President and Chief Information Officer
Volunteer Federal Savings Bank, Madisonville, TN
$306 Million, 6 branches, FDIC and TDFI Regulated