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We like working with NETBankAudit because of their professionalism, “tell it like it is” audits, assistance in solving issues, and reporting that even upper management can understand.

First Citizens National Bank selected NETBankAudit to provide audit services for Information Technology Systems in early 2005. Since that time, we have added cybersecurity, digital banking, and network penetration testing. NETBankAudit is not only our auditor, but our partner in developing new digital strategies, policies and procedures. When we are implementing anything digital, NETBankAudit is a resource we use to ensure we have covered all aspects of risk management.

The auditors have been very helpful and patient in giving us guidance with starting, developing, and improving our cybersecurity program. We have an active relationship with NETBankAudit and they are not just an audit firm. NETBankAudit wants us to succeed and not only meet regulatory requirements but understand them as well.

NETBankAudit's Auditor was very knowledgeable and explained clearly what was needed from our side to help complete the audit as well as providing clear recommendations on where we could improve our controls. The audit was done very professionally. Everyone here at SECU that interacted with NetBankAudit here at SECU had the feeling of a partner.

Mike Young was great to work with - He involved the Audit Department effectively throughout the engagement; Discussions were not at a high-tech level with us or with the Audit Committee, so we felt comfortable talking with him and asking questions; Even though the engagement was performed remotely due to COVID, video conferences were employed so we were able to see faces and interact in a way that provided a more personalized experience. We look forward to working with him in person next year.