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We used NETBankAudit for a BSA Validation and are currently contracted for IT Audit and testing services. Our experience has been a very good one. The audits were very thorough and professional with helpful recommendations. We have used several large accounting firms for outsourced internal audit needs, but I have found NETBankAudit to be superior in terms of communication, scope, knowledge, and timeliness of reporting.

NETBankAudit serves as our internal auditing team. Their attention to detail and mastery of regulations are invaluable tools to our organization. During the audit, when they have a recommendation or finding, they partner with us and aide us in an internal audit liaison capacity. It is not a typical auditor firm’s approach, who just present their report and findings with limited direction or follow-up. NETBankAudit’s approach also helps us prepare for regulatory reviews with regular “heads-up” guidance and coaching. The examiners value NETBankAudit’s quality and depth of coverage and leverage the detailed audit work papers to facilitate the examination process.

NETBankAudit's Auditor was very knowledgeable and explained clearly what was needed from our side to help complete the audit as well as providing clear recommendations on where we could improve our controls. The audit was done very professionally. Everyone here at SECU that interacted with NetBankAudit here at SECU had the feeling of a partner.

Being a community bank in a heavily regulated industry, we are constantly challenged to keep pace with expectations for protecting our informational and operational technology against existing and emerging threats. NetBankAudit provided the cost-conscious bank-specific auditing solution we were looking for. Their team of experienced professionals has been more than helpful in fine-tuning our policies and procedures, and the audits were thorough, informative, and meaningful. By making themselves available for consultation or assistance between audit cycles, it is more of a “we” engagement and not an “us vs. them” engagement that really distinguishes NetBankAudit from others we have used in the past.

We are very satisfied with our first NETBankAudit experience. Joe was easy to deal with and took the time to explain things to us. We are not technical experts, so we really appreciated his approach.